Legistify is inviting applications for a Growth Account Manager role in Gurgaon, Mumbai and Chennai. The opportunity is relevant to legal associates at Tier 2/3 corporate law firms who are interested in moving into legal technology, enterprise client management and legal operations.
About Legistify
Legistify is a legal technology company offering software that helps enterprises manage legal operations. Its platform supports areas including contract management, litigation management, intellectual property and legal notices.
The company’s solutions help legal teams organise information, automate workflows and collaborate on legal matters through an integrated platform. legistify.com
About the Job Opportunity
The Growth Account Manager will work closely with enterprise clients and their in-house legal teams to help them use Legistify’s legal technology solutions effectively.
The detailed role description also refers to the position as Account Growth Manager. The role combines enterprise relationship management, product adoption, client retention and revenue growth through opportunities to expand existing accounts.
Legistify’s hiring announcement specifically encourages legal associates working at Tier 2/3 corporate law firms to explore the opportunity.
Eligibility and Experience
The detailed job description specifies the following requirements:
- 2–4 years of proven experience in key account management, customer success or strategic sales.
- Previous experience in B2B enterprise SaaS, legal technology or financial technology is an advantage.
- Excellent written and verbal communication skills, including the ability to present to and influence senior executives.
- Strong analytical and problem-solving skills, with attention to detail.
- The ability to translate client data and platform usage metrics into actionable account growth plans.
- A strong willingness to learn, prioritise multiple accounts and adapt to a growing startup environment.
Roles and Responsibilities
Key Account Management and Revenue Growth
- Manage and strengthen long-term relationships with assigned enterprise accounts.
- Understand clients’ business workflows and align Legistify’s software solutions with their operational objectives.
- Identify opportunities to expand accounts through additional features, modules or user licences.
Stakeholder Management and Communication
- Serve as the primary point of contact for key enterprise clients.
- Maintain timely, professional and transparent communication.
- Handle client queries, contract renewals and escalations.
- Support client satisfaction and long-term retention.
Issue Resolution and Account Health
- Monitor account health and platform usage to identify potential retention risks and adoption gaps.
- Resolve client issues efficiently.
- Help establish processes that prevent recurring problems.
Cross-Functional Collaboration
- Coordinate with Product, Engineering, Sales and Onboarding teams to support service delivery and custom feature implementation.
- Share client feedback with internal teams to inform product development.
Job Locations
The hiring announcement lists the following locations:
- Gurgaon (Gurugram)
- Mumbai
- Chennai
Selection Process
The recruitment process begins with submission of the application form. Subsequent stages include discussions about the candidate’s experience, interests and potential contribution, followed by interactions with the team and department heads or founders.
Successful candidates will receive an employment offer.
Application Procedure
Interested candidates can submit their details through Legistify’s application form.
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